Understanding your bill
- The University requires full payment of each semester’s charges by August 15 or January 5 before the semester’s classes for traditional undergraduate students. For non-traditional and graduate students, payment should be made prior to the first class.
- Notification from the Financial Aid Office of grants, scholarships, or a guaranteed student loan will be accepted in lieu of payment by cash.
- If using federal financial aid, tuition disbursements will be made to a student’s account after the start of the course.
- Failing to observe this schedule or to make other satisfactory arrangements with the Business Office, may impact the right to begin or continue work at Concordia and may impact registration, transcripts and diplomas, and use of the student ID card.
- If students must rely on others for financial resources, they are held responsible for seeing to it that financial sponsors observe the payment schedule.
Use the graphic / PDF below, and the definitions of some of the terms, to get a better understanding of your bill.
View LargerKey bill definitions:
Authorized Financial Aid: Total financial aid that is ready to be applied to the account on the date of disbursement.
Incomplete Financial Aid: Financial Aid in a pending status to be authorized and/or incomplete due to lack of acceptance, missing documents/requirements.
Current Billed Balance: Total charges minus payments/credits.
Payment Due/New Balance: Total charges minus authorized financial aid minus payments/credits.
Future Balance: Balance due for registered courses that have not yet begun.
Payment options
You can check your tuition balance, make payments online, and confirm payments using the Student Payment site. This link can also be found on the Portal under the “Student” tab in the channel titled “Pay My Bill Online”.
As of July 1st 2023, all domestic credit card transactions will be charged a 2.75% non-refundable fee, and international cards will be charged a 4.25% ($3.00 minimum) fee. As of June 1st 2023, each ACH transaction will incur a flat $0.50 fee due to changes in our payment processor's fraud review and protection process.
You may make debit or credit card payments online via the Student Payment site, in person by stopping into the Business Office (S103), or over the phone by calling (262-243-2609).
Please note: As of July 1st 2023, all domestic credit card transactions will be charged a 2.75% non-refundable fee. International cards will be charged a 4.25% ($3.00 minimum) fee.
You may set up ACH payments online through the Student Payment site.
Please note: As of June 1st 2023, each ACH transaction will incur a flat $0.50 fee due to changes in our payment processor's fraud review and protection process.
You may make cash payments by visiting the Business Office (S103).
Please note: cash should never be mailed.
You may mail checks to the following address or drop them off in the Business Office (S103).
Concordia University, Inc
Attn: Cashiers
12800 N Lake Shore Dr
Mequon, WI 53097-2402
Please note: make sure to include your student ID number (F00#) on the check.
To help assist with your tuition payments, Concordia University offers convenient payment plans. You can use a payment plan to pay all or part of your tuition, and avoid the high interest rates that normally come with a traditional loan.
Benefits of an automatic payment plan:
- Simple enrollment process to ensure your account is set up properly with the school
- Initiated by you, with the flexibility to invite a parent or relative to complete the plan
- Payments conveniently made electronically—no postage to worry about
- Straightforward, detailed status lets you know where your account stands
- Cashnet customer care available Monday–Friday, 7:00am–8:00pm CST
How do the payment plans work?
Tuition payments may be made automatically each month, for a maximum of 6 payments per semester. Students have the ability to pay either by ACH (checking or savings account) or by credit card.
Payment plans must be set up each semester. There is a $35 enrollment fee for each plan set up. As of July 1st 2023, all domestic credit card transactions will be charged a 2.75% non-refundable fee, and international cards will be charged a 4.25% ($3.00 minimum) fee. As of June 1st 2023, each ACH transaction will incur a flat $0.50 fee due to changes in our payment processor's fraud review and protection process.
Read all of the terms and conditions of the Cashnet payment plan here.
Questions about the payment plan should be directed to the Business Office (S103) at 262-243-2609.
Additional information
Concordia has partnered with Transact Campus to offer international students a secure and seamless way to pay for tuition and fees in your currency of choice.
Right from the Portal, you can quickly and conveniently make an international payment from over 160 countries, using 130 currencies - including: Alipay, WeChat, and other popular alternative payment methods.
Benefits of Transact Campus:
- Receive preferential foreign exchange rates with zero international wire fees or bank transfer fees
- Rate details are presented directly in your account based on the country selected
- Real-time account updates and fund tracking status notifications
- Dedicated 24/7 payment and account support online chat; once logged in, look for "Transact International Payment Support"
- Phone support at 1-877-405-4937; available Mon-Fri 7am to 8pm CT
Make a payment
To pay your tuition and fees with an international payment, login here. Once logged in:
- Select the "Pay Now" button in the bottom right corner of the page
- Select "International" as the Payment Method
- Follow the on-screen instructions to complete your payment
If you require additional assistance, please contact the Cashier Office at 262-243-2609 or by emailing cuwaa.billing@cuw.edu.
Students can invite guests to make payments by sending “payer invitations” from their account. After students log in here, they can navigate to “My Account” and then select “Send a payer invitation”; following the directions there...Once this is set, an invite will be sent via email with instructions on how to make a payment.
If you have already received a payment invite, click here to login and make a payment.
If you know your students’ ID number (F00#); found on the billing statement, you can make a payment online, stop into the Business Office (S103), or call 262-243-2609.
Balance refund process
According to Federal Regulation FR 72-152, any remaining Federal funds after current semester charges will be released to the student within 14 days of the funds being applied to the student account. These releases will be automatically processed. Students are responsible for updating their address and direct deposit information; as well as updating their form if circumstances or the desired balance release options change. If we do not receive a Balance Release Options form completed by the student, university practice is to mail a check to the address on file. At any time students have the ability to change how remaining funds from federal application can be received by completing another Balance Release Options form. Concordia University will keep this form on file. Any adjustments made to a student account after the funds have been released will be the student’s responsibility and must be paid in full before the outstanding balance hold will be removed. Please note: If a student wishes to return Federal loan money back to the government, the student must contact the Financial Aid Office 262-243-4569 prior to their disbursement date.
Questions?
Do you need to discuss your finances, a hold on your account, veteran benefits, have a question about your billing statement? Request an appointment with a Business office clerk today! If you have other questions, please feel free to give us a call:
- Billing Office: 262-243-2609
- Financial Aid Office: 262-243-4569
- Registrar Office: 262-243-4345
- Resident Life Office: 262-243-4328